Professional tree surgeons often seek an opportunity to benchmark their expertise and set themselves apart from the crowd. One way companies are able to do this is to become accredited or affiliated to the industry's trade body, this is seen as way of offering potential customers peace of mind when choosing a contractor, providing reassurance in terms of the quality of workmanship, health and safety and appropriate levels of insurance cover.
Bawden Tree Care has achieved a number of accreditations, these are detailed below with a brief description of the each scheme and its' objectives. This is no more than an overview, and so, if more detail is required then please do contact the team at Bawden Tree Care.
Bawden Tree Care - Accreditations
The Arboricultural Association maintain a list of Approved Contractors that have been through a rigorous vetting programme run by the Association. Tree surgeons are regularly assessed for their health and safety procedures, office and business practices and the quality of their tree work.
The Arboricultural Association expects very high standards which restrict the number of successful applicants. Because of the irrevocable nature of all operations concerning tree care these standards are carefully maintained by ongoing inspection of the contractors.
Trustmark is a new scheme supported by Government, the building industry and consumer groups to help you find reliable and trustworthy tradespeople, tree surgeons included. Trustmark registered companies will have had their technical skills, trading record and financial position checked by an Approved Scheme Operator and have signed up to a code of practise covering areas such as insurance, health and safety and customer care.
In response to concerns about ‘rogue traders’ which are often highlighted in the media, a partnership of Local Authority Trading Standards Services have taken a ground-breaking step by putting together the Buy With Confidence Scheme. The scheme provides consumers with a list of local tree surgeons and other businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme. In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law.
CHAS is established as the market leader for health and safety pre-qualification in the UK. It is available to suppliers (those who provide goods and services) and to organisations (buyers) looking for suitably competent suppliers. CHAS isn’t just for construction companies, it assesses health and safety for all types of suppliers, from care services to demolition contractors, designers, consultants, and of course tree surgeons.
ISO 9001 is a certified quality management system (QMS) for organisations who want to prove their ability to consistently provide products and services that meet the needs of their customers and other relevant stakeholders. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
The OHSAS 18001 standard (may also be mistakenly referred to as ISO 18001) is internationally accepted as a method of assessing and auditing occupational health and safety management systems. Developed by leading trade and international standards bodies, it provides a framework for organisations to instigate proper and effective management of health & safety in the workplace. By having a clearly defined management system in place to identify and control health and safety risks, organisations are able to minimise risks to their workforce and visitors or external contractors on their premises. The standard enables organisations to put in place processes for continually reviewing and improving occupational health and safety.
ISO 14001:2004 sets out the criteria for an environmental management system and can be certified to. It maps out a framework that a company or organization can follow to set up an effective environmental management system. It can be used by any organization regardless of its activity or sector. Using ISO 14001:2004 can provide assurance to company management and employees as well as external stakeholders that environmental impact is being measured and improved.